Privacy Policy
Effective Date: June 27, 2026
ReachLocal (“ReachLocal,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or use our services.
By using our website or purchasing our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Business name
- Email address
- Telephone number
- Mailing address
- Website URL
- Billing information
- Business information submitted for directory listings
- Account credentials provided for website or marketing services
- Communications you send to us
We may also collect information automatically through your use of our website.
This information may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General geographic location
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide requested services
- Build and maintain websites
- Submit business information to online directories
- Perform AI Search Optimization and SEO services
- Process payments
- Respond to inquiries
- Provide customer support
- Improve our website and services
- Analyze website performance
- Detect fraud or unauthorized activity
- Comply with legal obligations
- Send service-related communications
With your consent, we may also send marketing emails about new services, promotions, or educational content.
You may unsubscribe from marketing communications at any time.
3. Business Directory Listings
When providing directory listing services, we may submit information you provide to third-party business directories.
This may include:
- Business name
- Address
- Telephone number
- Website
- Hours of operation
- Categories
- Business descriptions
- Photos
- Logos
- Social media links
These third-party websites maintain their own privacy policies, and ReachLocal is not responsible for their privacy practices.
4. AI Search Optimization Services
As part of our AI Search Optimization services, we may create, publish, or optimize publicly available business information intended to improve visibility in AI-powered search platforms.
This information may be indexed, analyzed, summarized, or displayed by search engines and AI systems beyond ReachLocal’s control.
5. Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
- Improve user experience
You may disable cookies through your browser settings.
Some website features may not function properly if cookies are disabled.
6. Analytics
We may use analytics services including:
- Google Analytics
- Google Search Console
- Microsoft Clarity
- Other website analytics tools
These services collect information regarding website usage and visitor behavior.
For more information, please review the privacy policies of those providers.
7. Advertising
We may use advertising platforms including:
- Google Ads
- Meta Ads
- Microsoft Advertising
- Other digital advertising services
These providers may use cookies and tracking technologies to personalize advertising and measure campaign performance.
8. Payment Information
Payments may be processed through secure third-party payment providers.
ReachLocal does not store complete credit card information on its servers.
Payment providers maintain their own security and privacy policies.
9. How We Share Information
We do not sell your personal information.
We may share information with trusted third parties when necessary to provide services, including:
- Website hosting providers
- Domain registrars
- Business directory publishers
- Search engines
- AI search platforms
- Analytics providers
- Payment processors
- Marketing platforms
- Cloud storage providers
- Professional advisors
- Government agencies when required by law
Information is shared only as reasonably necessary to provide services or comply with legal obligations.
10. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of internet transmission or electronic storage is completely secure.
Accordingly, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide services
- Maintain customer records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer needed, we will securely delete or anonymize it where practical.
12. Your Privacy Rights
Depending on your state or country of residence, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Request a copy of your information
- Limit certain uses of your information
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
We may verify your identity before processing your request.
13. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include:
- Knowing what personal information we collect
- Requesting deletion of personal information
- Correcting inaccurate information
- Receiving a copy of collected information
- Limiting certain uses of sensitive information
- Freedom from discrimination for exercising your privacy rights
ReachLocal does not sell personal information.
14. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child under 13, we will promptly delete it.
15. Third-Party Websites
Our website may contain links to third-party websites.
ReachLocal is not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of any external websites they visit.
16. Email Communications
If you contact ReachLocal, we may retain copies of correspondence for customer service, recordkeeping, and quality assurance purposes.
Marketing emails include an unsubscribe option.
Service-related communications may continue while you remain a customer.
17. International Visitors
ReachLocal operates from the United States.
If you access our website from another country, you understand that your information may be transferred to and processed in the United States.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be posted on this page with a revised Effective Date.
Continued use of our website or services after changes become effective constitutes acceptance of the revised policy.
19. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
ReachLocal
Website: https://www.reachlocal.us
Email: info@reachlocal.us
We will make reasonable efforts to respond to privacy-related requests in a timely manner.